It is important that our customers are pleased with their purchase and we offer a full refund return policy within 14 days of purchase for items that are returned to us. Please ship the item back to us in the original box and use tracking.
Please maintain any security tags or SKU number labels affixed to the item as they are required for our full refund return policy.
Please send item to:
500 Wald Irvine, CA 92618
-Packages that are refused at customs or never picked up from customs will be subject to a $50 fee plus applicable restocking fees.
-Any shipping fees paid by the buyer are non-refundable.
International orders will be claimed as used merchandise, valued at the price it was sold for. We will not claim any package as a gift, no exception. MARQUE is not responsible for international customs fees and taxes. Packages that are refused at customs will not be returnable. Orders over $250 will require a signature confirmation.
WHEN YOU RECEIVE YOUR ITEM:
Once you receive your item, please review to confirm it is the correct item and is not altered, or damaged. If the item is incorrect, damaged and/or altered, please contact us immediately.